FAQ's

What geographical markets can purchase items on Psychedelic Purr?

Psychedelic Purr is now able to ship worldwide! Shipping rates may vary, however. Shipping is calculated at checkout. 

 How Can I Track My Order? 

Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our tracking page.

What’s the estimated delivery time, and how is it calculated?

Our estimated delivery time (EDT) is our delivery time prediction.

Psychedelic Purr's average order fulfillment takes 2–5 business days. The current order volume and fulfillment capacity of Psychedelic Purr's fulfillment partners are considered when calculating estimated fulfillment time. Similarly, we calculate estimated shipping time according to historical shipping data for deliveries to your area.

Where does Psychedelic Purr source their products? 

 Psychedelic Purr's partners source blank products from various regions across the United States and globally. Hoodies and sweatshirts are sourced from Pakistan. T-shirts are sourced from either Guatemala, Nicaragua, Honduras, or the US. Muscle tanks are sourced from Nicaragua and Honduras. Crop hoodies are sourced either from Nicaragua, Mexico, or El Salvador. Stickers are sourced from Japan. Holographic stickers are sourced from the US. 

Why does my shirt have a vinegar smell?

When unpacking your new shirt or hoodie, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent. 

Fixation agent (sometimes known as pre-treatment) is used for all digital prints products across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment. Neither the residue nor the smell is permanent and both should go away after one wash. All inks used in the creation of Psychedelic Purr clothing are water-based and eco-friendly.

What are your recommended care instructions? 

Psychedelic Purr's partners use high-quality inks that won't fade for a long time if taken care of properly. Keep in mind that the original manufacturer's care instructions don't take into consideration the direct to garment "DTG" printing process, so we suggest following these care instructions to take care of your printed garments properly.

Our graphic art printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items. Tumble-dry on a low cycle. Hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option. If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can be dry-cleaned.

If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.

What is California Proposition 65, and how does it affect me?

California Proposition 65 is a law that requires all businesses to provide warnings to customers in California about significant exposures to chemicals that have been found to cause cancer, birth defects, or other reproductive harm. There are currently no products in the Psychedelic Purr storefront that are subject to California Proposition 65. 

Are your products vegan?

All items in our catalog are free of animal products.

What suppliers do you work with? 

Our sweatshirts and hoodies come from Cotton Heritage, a US-based company that produces long-lasting premium quality apparel. They are a WRAP-Certified company that is committed to creating ethically produced garments with superior printability.

Our t-shirts, muscle tanks, and crop hoodies come from Bella & Canvas, a US-based company. Known for their premium quality tees that are size inclusive and come in a wide variety of colors, their apparel is made using airlume combed and ring-spun cotton, which is famous for its durability and extra softness. The brand is revolutionizing the concept of fashion by introducing eco-friendly practices in its apparel production.